Yes. Perfect Care is available in Windows format as well as for older, DOS-based systems. Our graphical interface is designed to be user-friendly, and since most of your employees are likely to be familiar with Windows, little training will be necessary to get them up to speed. At NCG Medical, we believe that our medical billing software leads the industry in client satisfaction … and our customers agree! This past year, NCG was rated #1 in the nation for client satisfaction by the Professional Association of Health Care Office Managers.

Yes. Your medical management software comes loaded with current CPT4 and ICD9 codes. Should you wish to keep the codes from your previous medical billing software, this information may be easily converted to Perfect Care.

Perfect Care is a fully integrated medical management solution. Its ease of use, tracking capabilities, and comprehensive reporting functionality make it an invaluable tool in busy medical offices. Perfect Care not only assists physicians in meeting the demands of a fast-paced practice; it also helps to reduce administrative costs. This medical management software suite is conveniently compatible with applications such as Microsoft Word and Excel, allowing users to freely export critical data to other programs.

NCG Medical has participated in the development of Perfect Care for over 20 years, and stays ahead of the technology curve by continually improving its products and services. We are also firmly committed to providing quality technical support for our software; in fact, our dedicated customer service team is unrivaled in the industry.

All of our standard pricing for new installations include five days of on-site training along with one free quarter of technical support.

At NCG Medical, we like to tailor our software support to our clients' unique needs. We currently offer practice management and medical billing support through quarterly contracts, or on a 'time and materials' basis.

Yes. NCG Medical is committed to ensuring that all of our clients have the latest, most up-to-date version of Perfect Care installed on their system. Provided a client has an active support contract in effect for their medical billing software, they will receive free software updates when they become available.

Perfect Care for Windows is a "real-time" practice management and medical billing solution. This means that once you enter information into the system, it can be reported on immediately. No daily updates are required to obtain current information.

Perfect Care allows the month-end process to be easily completed within minutes. Your staff can also continue entering information for the current month without closing the previous month. The month-end process can be performed whenever it is convenient for your practice.

NCG Medical specializes in safely extracting important data from your previous medical billing software. Data conversion can range from demographic information only … to accounts with a balance … to a full, line-by-line conversion.

Perfect Care for Windows is designed to be implemented in any medical specialty, including but not limited to: Neurosurgery, Podiatry, Obstetrics and Gynecology, Physical Therapy, and Surgery Centers. Perfect Care for Windows is used successfully in all types of health care settings, and is installed in thousands of medical practices throughout the United States.

Yes. Perfect Care for Windows has a collections module along with labels, letters, tasks and much more to cover all of your collections needs.

NCG is a Medicare Select Vendor. We bill directly to Medicare, Medicaid and BC/BS. All other commercial claims are billed through a clearinghouse for a low monthly fee.

Yes. Our practice management software can efficiently process remittance payments from Medicare, Medicaid, Blue Cross and Blue Shield, among others.

Yes. We offer direct billing to Medicare and Medicaid for UB92 paper and electronic claims.

NCG has been servicing the health care industry for over 20 years. Perfect Care for Windows was released in 1999. Prior to Perfect Care for Windows, NCG delivered Perfect Care Classic, a Microsoft DOS product.

NCG Medical will work with you or your vendors/IT department to assess the network and hardware requirements of your practice management and medical billing software.

NCG Medical offers lease or purchase options for all of its Perfect Care software packages. Whichever method you choose, you will own your practice management and medical billing software at the conclusion of your payment term.

No. Software modules for medical billing and practice management may be conveniently purchased via phone as your practice needs them. Some of our optional modules include: direct payer claims, appointments, remittances, and document management.

Yes. NCG medical stays current with HIPAA compliance to limit your practice's exposure. Perfect Care for Windows was one of the first practice management software packages to complete testing of ANSI-formatted claims with Medicare.

Yes. The information in your system is maintained by your staff and can be accessed with proper security rights. It is not necessary to contact NCG Medical customer support in order to maintain your data.