Enhance Revenue and Increase Patient
Satisfaction—Without Lifting a Finger.
PerfectDial® , NCG Medical’s automated appointment reminder system, is
our latest solution for helping you manage your practice better than
ever before. Using data from your PerfectCare® practice management
software, PerfectDial® automatically places brief courtesy calls to your
scheduled patients reminding them of their appointment day and time.
Messages are delivered by a pleasant, pre-recorded voice of your
choosing and tailored to each specific recipient. Packaged with a host
of convenient features, PerfectDial® is the most cost-effective and
easy-to-use reminder system available today.
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With just a singular
investment, PerfectDial® allows you to: • Minimize costly
patient no-shows and delays
• Avoid last-minute cancellations
• Reduce the burden on your administrative staff
• Save time and increase office efficiency
• Optimize practice revenue
• Demonstrate your commitment to patient service
•
Easy to Install.
Designed to integrate seamlessly with your PerfectCare®
software, PerfectDial® is easy to install and simple to use. In fact,
our tech professionals can have it up and running on your system in a
matter of minutes—not days.
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How it Works. PerfectDial® creates customized messages by
automatically retrieving data such as date, time and provider from your
daily appointment schedule. Patients hear a seamless, professional
recording—for example: “This is the auto attendant with Pediatric
Care Center calling to confirm your
appointment with Dr. Walsh at our Smith Street office at 9:30 a.m. on
November 30.” The call recipient is then given the option of pressing “1” to
confirm the appointment or “2” to dial the office to reschedule or make
further inquiries.
Equipped with “smart technology”, PerfectDial® automatically retries busy or
unanswered calls, resulting in higher contact rates. It also has the ability
to recognize an answering machine and leave a message for patients that are
not at home. While your office staff goes about other important tasks,
PerfectDial® is hard at work behind the scenes, even after business hours.
Key Features:
• Makes up to 60 calls per hour
• Professional, pre-recorded voice options
• Only one dedicated phone line required
• Selectable calling times and days
• Professional installation
• No duplicate dialing
• Optional yearly maintenance plan
• Complies with all applicable HIPAA regulations
Minimum PC Requirements
OS: Windows XP Pro
Processor Speed: Pentium 2.8 GHz, Celeron
RAM: 512 MB
CD-ROM drive
Created by the team that brought you PerfectCare® practice management
software, PerfectDial® uses advanced automated call technology to help you
enhance customer service and eliminate the unnecessary costs of late, missed or
cancelled appointments.
The Certification Commission for Healthcare Information
Technology (CCHITSM) today announced that NCG Medical is CCHIT CertifiedSM
for its product, dChart EMR and meets CCHIT ambulatory electronic health
record (EHR) criteria for 2006. Ambulatory EHRs are designed for
physician offices and clinics where most Americans get their healthcare.
CCHIT is the recognized authority in the United States
for certifying EHR products - an independent, nonprofit, public/private
organization that sets the benchmark for healthcare information technology.
